1. Information We Collect

When you place an order or contact Made by Marie Designs, the following information may be collected:

• name
• postal address
• email address
• phone number
• order details
• personalisation details provided by you

This information is only collected when voluntarily provided by the customer.

 

2. How Your Information Is Used

Your information is used for:

• processing and completing orders
• responding to enquiries
• arranging postage and delivery
• customer communication regarding orders
• maintaining business records where legally required

Your information will never be sold or shared for marketing purposes.

 

3. Payment Information

Payment details are processed securely through third-party payment providers. Made by Marie Designs does not store full payment card details.

 

4. Storage Of Information

Reasonable steps are taken to keep your personal information secure and protected from unauthorised access.

Personal information is only kept for as long as necessary for:

• order fulfilment
• legal obligations
• accounting purposes

 

5. Cookies & Website Data

The website may use cookies or basic analytics to help improve website performance and user experience.

You can usually control cookies through your browser settings.

 

6. Third-Party Services

Your information may be shared only where necessary with trusted third parties involved in:

• payment processing
• website hosting
• delivery services

These providers are responsible for handling your information securely.

 

7. Your Rights

Under UK data protection laws, you may request:

• access to your personal data
• correction of inaccurate information
• deletion of personal information where appropriate

To make any request regarding your data, please get in touch via the Contact page.

 

8. Changes To This Policy

This privacy policy may occasionally be updated to reflect changes to the website or legal requirements.

 

9. Contact

If you have any questions regarding this privacy policy or how your information is used, please contact Made by Marie Designs through the website contact page.